Computer Tech Support
Tech support: What kind of computer do you have?
Customer: A black one…
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Customer: Hi, this is Celine. I can’t get my disc out.
Tech support: Have you tried pushing the release button?
Customer: Yes, sure; the tray comes out but there’s nothing in it.
Tech support: Does disc content show up on your screen?
Customer: …Oh! …wait a minute….. I hadn’t inserted it yet… it’s still on my desk… sorry….
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Tech support: Click on the ‘My Computer’ icon on the left of the screen.
Customer: Your left or my left?
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Tech support: Good day. How may I help you?
Male customer: Hello… I can’t print.
Tech support: Would you click on “start” for me and…
Customer: Listen pal, don’t start getting technical on me! I’m not Bill Gates.
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Customer: Hi, good afternoon, this is Martha, I can’t print. Every time I try, it says ‘Can’t find printer.’ I’ve even lifted the printer over and placed it in front of the monitor, but the computer still says it can’t find it…
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Customer: I have problems printing in red.
Tech support: Do you have a colour printer?
Customer: Aaaah…………………thank you.
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Tech support: What’s on your monitor now, ma’am?
Customer: A teddy bear my boyfriend bought for me at the carnival.
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Customer: My keyboard is not working anymore.
Tech support: Are you sure it’s plugged into the computer?
Customer: No. I can’t get behind the computer..
Tech support: Pick up your keyboard and walk to the other side of the room.
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there’s another one here. Ah…that one does work.
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Tech support: Your password is the small letter “a” as in apple, a capital letter V as in Victor, and the numbers 7274.
Customer: Is the 7274 in capital letters?
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Customer: I can’t open Yahoo calendar.
Tech support: Are you sure you used the right password?
Customer: Yes, I’m sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Yes… five stars.
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Tech support: What anti-virus program do you use?
Customer: Hotmail.
Tech support: That’s not an anti-virus program..
Customer: Oh, sorry… Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
Tech support: ….Who the hell transfered this call to me???
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Tech support: How may I help you?
Customer: I’m writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter ‘a’ in the address, but how do I get the circle around it?
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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under Windows?
Customer: “No, my desk is next to the door, but that’s a good point. The guy sitting in the cubicle next to me is under a window and his printer is working fine.”
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And last but not least…
Tech support: “Okay Bob, let’s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now hit the letter “P” to bring up the Program Manager.”
Customer: I don’t have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: “P”…..on your keyboard, Bob.
Customer: I’M NOT GOING TO DO THAT!