Job Information

Location
Basingstoke, United Kingdom
Job Type
Salary
£48,000
Category

Description

Level 3 NOC Engineer      

Basingstoke

To £48,000 + Bonus + Benefits

This is a fantastic opportunity for you, an experienced Level 3 NOC Engineer to join a leading IT Services organisation in Basingstoke.

You will become a key member of the NOC within the Services Operations Team and have responsibility for delivering customer focused networking support to a wide range of customers.

It is therefore essential that you have excellent:

  • Customer Communication
  • Problem-solving skills
  • The ability to work under pressure
  • A proactive approach to finding resolutions with minimal supervision.

 

Technical Requirements for Level 3 NOC Engineer

  • Hands on Aruba networking skills – Aruba certifications would be extremely beneficial but not essential
  • Able to deploy network infrastructure into customer environments
  • To provide high level network technical support to clients
  • Working as part of a NOC with a focus on WAN / LAN / WLAN
  • Problem Solving difficult networking issues
  • Writing reports

 

In addition, but not essential, training and mentoring more junior staff and ITIL v4 experience / qualifications would be desirable.

As the Level 3 NOC Engineer, you will carry out a large range of technical and customer focused tasks including:

  • Forming part of service delivery team, reacting to customer networking requirements for implementation or changes
  • Taking ownership of service-impacting issues for a customer’s network, and resolving the issue effectively whilst keeping the customer updated
  • Supporting the NOC team to develop, implement and enhance technical support policies and processes
  • Planning and implementing the complex aspects of building, deploying, and testing components, platforms and solutions
  • Clearly documenting networking diagrams, solutions, templates and fixes – as well as acting as a mentor to junior engineers

 

If you are an experienced Level 3 NOC Engineer with strong Aruba experience and looking for an exciting new challenge with a great company, please send your CV to me today.

Apply Now

Name: (required)

Email: (required)

Telephone:

Message:

Upload your cover note:
Accepted File Types: DOC, DOCX, ODT, RTF, PDF

Upload your CV: (required)
Accepted File Types: DOC, DOCX, ODT, RTF, PDF


All information provided will be handled according to our privacy policy